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1. Softomotive Ltd (herein ‘Softomotive’) and its affiliate companies is committed to protecting your privacy. This Privacy Policy (herein ‘Policy’) applies to the Softomotive Academy website and offered services, namely the creation and hosting of web-based training online courses of its users that seek to advance their skills and expertise in Robotics Process Automation (herein ‘Academy) and governs data collection and usage. By using the Academy and the offered services, you consent to the data practices described hereunder.
2. Softomotive determines the purposes and means of the processing of personal data and ensures the conformity of this Policy with Greek and European legislation on the protection of individuals with regard to the processing of personal data (Greek Law 2472/1997 as amended and supplemented by Greek Laws 2819/2000, 2915/2001, 3156/2003, 3471/2006, 3625/2007, 3917/2011, 3994/2011, 4024/2011 and European Union Regulation 2016/679 (GDPR) related to the protection of natural persons with regard to the processing of personal data and on the free movement of such data repealing Directive 95/46/EC.
3. Access to the information available on or via the Academy does require personal data to be supplied by the user, only if the user chooses to enroll and use the Academy not if user simply visits the Academy website. ‘Personal data’ means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, e-mail, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
4. To use the Academy, including but not limited to communication forms, newsletter, public message boards, interactive and social networking areas, online shop, payment forms you will be asked to supply information about yourself, in particular, first and last name, e-mail address, company and country. Should you wish, you can also supply the following information at your discretion, location, website, professional experience, social media accounts and profile picture.
5. When you use the Academy, information about your computer hardware and software will be automatically collected. This information can include but not limited to your: IP address, traffic source, search keywords, page views, visits, referring Internet site addresses, language (aggregate), location (aggregate), browser and operating systems (aggregate), network (aggregate), device (aggregate), as well as other connection data like time and transferred data (collectively referred to as “automated data”).This information is used by Softomotive for the operation of the Academy, to maintain quality of the service offered through the Academy, and to provide general statistics regarding use of the Academy, based on the abovementioned gathered information.
8. The Academy may provide links to other Internet sites. Since Softomotive has no control over such sites, you are strongly advised to review the privacy policies of the Internet sites you choose to link to from the Academy so that you can understand how those sites collect, use and share your information. Softomotive is not responsible for the privacy policies or other content for any Internet sites operated and/or controlled by third parties.
We use Active Campaign, to deliver our electronic newsletters and promotional emails. We gather statistics around email opening and clicks to help us monitor and improve our newsletter and email campaigns. For more information, please see Active Campaigns privacy notice: https://www.activecampaign.com/privacy-policy/
We use Google Mail to handle all our incoming and outbound emails and calendar events. We only store name and email address in the address book. For more information, please see Google’s privacy notice: https://policies.google.com/privacy
We use FastSpring as our reseller and all purchases of Softomotive products are processed through FastSpring. We store e-mail, purchase info, including product license key & history of Softomotive products.
Privacy Policy: http://www.fastspring.com/privacy.php.
We use MailChimp as one of the marketing automation software to manage our mailing list and disseminate our marketing content, such as publications, blogs, event invitations and other information. We store personal contact information including: e-mail, full name, and organization detail. Privacy Policy: http://mailchimp.com/legal/privacy/
Salesforce
We use Salesforce as our CRM systems managing client information and lists. We store personal contact information and data as entered by the user on the website, including e-mail, full name, and organization detail.
We use Freshdesk as our support, ticketing and workflow services system. We store client contact information as well as incident related information including but not limited to device, operating system. Privacy Policy: https://www.freshworks.com/privacy/
Freshdesk
We use Freshdesk as our support, ticketing and workflow services system. We store client contact information as well as incident related information including but not limited to device, operating system. Privacy Policy: https://www.freshworks.com/privacy/
AdRoll
G2 Crowd
We use G2 Crowd as our review platform to allow reviews of our products and attract new relevant users by facilitating their purchasing decisions. You can read G2 Crowd’s Privacy Policy by visiting the following link: https://www.g2crowd.com/static/privacy or opt-out of G2 Crowd as per its privacy policy under article 8 and 9.
Capterra
We use Capterra as our review platform to allow reviews of our products and attract new relevant users by facilitating their purchasing decisions. You can read Capterra’s Privacy Policy by visiting the following link: https://www.capterra.com/legal/privacy-policy or opt-out of Capterra as per its privacy policy.
Learnworlds
10. Softomotive collects personal information only to the extent necessary to fulfil a precise purpose. The information will not be reused for a purpose incompatible with the original purpose. The data are kept for no longer than is necessary for the purposes for which they were collected. These data may, however, be kept for a longer period if required under applicable law or for historical, statistical or scientific purposes.
11. Softomotive will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process; (b) protect and defend its rights or property; and, (c) act under exigent circumstances to protect the personal safety of users of the Academy, or the public.
Use of Cookies
13. The Academy uses ‘cookies’. A cookie is a text file that is placed on the hard disk of your computer by a web server. Cookies cannot be used to extract knowledge of any of the documents or files on your computer, run programs or deliver viruses to your computer.
14. Cookies are used to identify users of online services offered through the Academy and then personalise and facilitate access to these services. Cookies are also used for statistical purposes, to analyze how you use the Academy and determine useful or popular areas of the Academy.
We also use the cookie to track your agreement to this Statement. It is possible to set the browser on your computer to notify you when a cookie is being placed on your computer’s hard drive. It is also possible to set the browser to prevent cookies from being placed on your computer. However, the procedure for refusal of cookies may differ depending on the computer and/or the software product. You may check with your software help desk or software supplier if you wish to refuse cookies. You may refuse the cookies, but certain functionalities of our Academy may not function properly.
Security of your Personal Information
16. Softomotive secures your personal information from unauthorized access, use or disclosure by storing them on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Internet sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol (for https://academy.softomotive.com/).
17. Softomotive will occasionally update this Policy to reflect feedback from visitors and customers, and comply with Greek and European legislation on the protection of individuals with regard to the processing of personal data.
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